Journal Article: E-Government as a Tool to Monitor Government Accountability (National Research Council of the Philippines Research Journal)

E-Government as a Tool to Monitor Government Accountability

Maria Pilar M. Lorenzo


In spite of the existing government accountability measures, there are still many gaps in living transparency in the bureaucracy. This paper evaluates a new tool – E-Government – in monitoring government accountability. Using the Governance framework, it employs the tripartite paradigm of government, civil sector and business sector. The E-Government, as defined by World Bank (2016), refers to the use by government agencies of information technologies that can transform relations with citizens, businesses, and other arms of government. The mediation of technology affords an increased dissemination of information and democratization of government services, and reduces costs in terms of time, distance and financial expenses. In this manner that E-Government propounds participation, responsiveness, accountability, and thereby, an inclusive national development. The more salient aspects of the study cover the assessment of E-Government practices in the country (the Philippines) using the criteria set forth by the United Nations (2001) and by a local matrix suggested by Siar (2005). Lastly, evaluation and recommendations are provided.

Keywords: government accountability, transparency, Governance framework, democratization of government services, criteria for evaluation, inclusive national development

Full Text of the Article

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Lorenzo, M.P. (2017). E-Government as a tool to monitor government accountability. National Research Council of the Philippines Research Journal, 16(3), 1-8.

The initial paper was presented at the 2016 International Conference of Philippine Society for Public Administration with the theme of Deepening the Discourse on Development, Democratization and Decentralization: Towards Responsive Politico-Administrative Systems and Institutions. It was held on 3-5 November 2016 in Manila, Philippines.


Photo by Laurent Peignault from Unsplash

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