E-Government as a Tool to Monitor Government Accountability
Maria Pilar M. Lorenzo
In spite of the existing government accountability measures there are still many gaps in living transparency in the bureaucracy. This paper seeks then to evaluate a new tool – E-Government – in monitoring government accountability using the Governance framework. E-Government, as defined by the World Bank, refers to the use of government agencies of information technologies that have the ability to transform relations with citizens, businesses and other arms of government. Given the mediation of technology, there is a possibility for an increased dissemination of information and democratization of government services, in which costs in terms of time, distance and financial expenses are thereby reduced. Therefore, it can be said that E-Government propounds decentralization, participation, responsiveness and accountability. The paper will also discuss the tool’s innovations and features. A brief history of E-Government in the country will also be tackled specifically touching upon the Philippine Digital Strategy 2011-2016, Government Information Systems Plan (GISP) and the E-Government Master Plan (EGMP). The more salient chapters of the study will cover be the assessment of E-Government practices in the country using the criteria set forth by the United Nations (2001) and by a local matrix suggested by Siar (2005). Lastly, evaluation and recommendations are provided.
This paper was presented at the 2016 International Conference of Philippine Society for Public Administration with the theme of Deepening the Discourse on Development, Democratization and Decentralization: Towards Responsive Politico-Administrative Systems and Institutions. It was held on 3-5 November 2016 in Manila, Philippines.
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